Charlotte Howard

Legal Secretary

Charlotte Howard is a highly experienced Legal Secretary in our Family and Care Department, bringing 27 years of dedicated service to her role. With a career spanning nearly three decades, Charlotte has developed a deep expertise in family law, making her an invaluable asset to both her colleagues and clients.

Charlotte’s journey into family law began about 25 years ago when she was asked to transfer from the Conveyancing Department to the Family Department at the firm she was working at. Embracing the opportunity, Charlotte found her niche in the dynamic and varied world of family law, where she has thrived ever since. Her extensive experience in this area has equipped her with the skills and knowledge needed to provide exceptional support to both her team and her clients.

In her role, Charlotte is known for her willingness to help and assist others whenever the need arises. Her friendly and professional approach ensures that clients feel supported during what can often be one of the most emotional and stressful times in their lives. Charlotte is committed to ensuring that each matter is handled with the utmost efficiency, cost-effectiveness, and care, helping to alleviate some of the stress and anxiety that clients may experience.

What Charlotte loves most about her job is the variety and interest that each day brings. She finds great satisfaction in seeing her clients achieve the results they wish for, knowing that she has played a part in helping them through a challenging time. Her dedication to providing high-quality service is evident in her approach to each case, where she strives to make the legal process as stress-free and straightforward as possible.

Charlotte believes that her friendly and professional demeanour, combined with her commitment to efficiency and client care, are the special qualities that set her apart. She always goes the extra mile to ensure that her clients’ matters are handled with precision and compassion, making her a trusted and reliable member of our Family and Care team.

Charlotte Howard exemplifies the qualities of an outstanding Legal Secretary: extensive experience, a client-centred approach, and a commitment to making the legal process as smooth and supportive as possible. Her contributions to our firm and her dedication to her clients make her a key member of our Family and Care Department, and we are proud to have her on our team.

Tried and Trusted

Check out our Google reviews

I recently used Cocks Lloyd Solicitors for the sale of my property and the experience was excellent from start to finish. Julie Masters and her team were incredibly professional, responsive, and supportive throughout the entire process. Their expertise and attention to detail gave me real peace of mind, and they made sure everything progressed smoothly and on time.A special thank you to Sarah Collins, who was outstanding in her role. Her efficiency, clear communication, and regular updates made a big difference. She was always quick to respond to any questions I had and explained each step in a way that was easy to understand.I highly recommend Cocks Lloyd for anyone looking to sell their property. The level of service I received was exceptional. Thank you again to Julie, Sarah, and the whole team.
David P.
David P.
13:44 02 Jun 25
Laxmi B.
Laxmi B.
12:36 29 May 25
Great service. Efficient. quick, and Matt explained very well what he needed to do to check everything was correct. Would highly recommend for the service we used. Wills and estates.
Lynda S.
Lynda S.
20:46 18 May 25
We visited here as part of Guide Dog fundraising. The solicitors have opted to support Guide Dogs for the year. We took a 16 week old Guide Dog puppy in training and a 9 year GD Buddy Dog.The staff were very friendly and welcoming and loved meeting the Guide Dogs
Yvonne S.
Yvonne S.
18:48 17 Apr 25
Exceptional service. Mat, great legal mind and sorted us out.
Andrew B.
Andrew B.
13:17 07 Jan 25
I baught a residential property using cocks llyods as my conveyancer, the person looking after me was Sarah Payne, she was so amazing to work with, responded to my e-mails promptly and informed me of everything required before I had to do it, she also did some perfect work with the duedilligance making sure I got everything I wanted and more.I could not recommend her more she helped ture a stressful process into something that was quit agreeable, and I also had some help form the receptionists who helped make sure payments went through well and that I was doing things right.The price was also very competitive being well over £100 below a quote from one of there competitors.
James F.
James F.
11:08 13 Dec 24
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